Sunday, March 2, 2014

How to measure this years success

Take a leaf from your kids teachers and create a rubric to setup how you measure your teams performance this year. By now most of us will have set the goals for all our team members, so now is the time to put in writing how we will assess the results. The beauty of doing this now is that the ideas are fresh in our mind and come the end of the year we will have a useful tool to make our assessment.

Typically when a rubric is created, each item under review will have a description of the outcome and demonstrated behaviours. Then three or four columns are used to note down what needs to be demonstrated for an average result, a good result and an excellent result. This will give us a great record for what we want to see completed and to what standard.

Now that we have this as a record we can share this with our team members as we conduct our periodic reviews. This way there will be no mistakes or excuses about the performance of our team members.

As the leaders of our teams it's important that we set the expectations so everyone knows what is expected and has a reference. Why not give it a try and see how it works for you.

Friday, October 11, 2013

Succession planning

As leaders of our teams it's important we plan for the future. Part of this planning needs to be about who takes over the important aspects of our business. While we set the strategic direction we want to take we must carefully look within our teams and outside as to position the next generation of leaders.

Succession planning is all about identifying the right personnel, grooming them and then setting up the framework for their elevation into these positions.

So where to start, this is best done by identifying the crucial roles and attitudes necessary to be successful in the target job. Write each of these down in a matrix and classify each with a priority. Now we know what we need in the future person to hold this role.

Next let's take a good look at your current workforce as there is a reasonable chance you will already have someone who has many of these skills and attributes. Next create another matrix similar to the first one and place each prospective candidate and rate them against each of your criteria you found in the first matrix. This will help you to identify any areas where you need to discount them or opportunities for additional training or mentoring to fill the gaps.

Ideally you will have identified and developed at least two people who would be suitable for the position. This will give you some flexibility should situations change.

Now it's time to test them out! Next time you're on leave or out of the office for an extended period, put them into the position and give them control. Let other groups you interface know that there is someone filling on for you during this period.

Once you come back take some time out with the person and gain their feedback on how they saw things pan out. Don't be too critical if those go wrong take it as an opportunity to mentor them in to a better outcome. Also take time out to gain feedback from team members and upper management on how they went. This may give you some insights on how ready they are to take the next step.

As today's leaders it's important we look for ways to ensure we have succession plans in place for all our critical roles, as this will strengthen our business and have a robust mechanism in place for the future.

Have to tackled succession planning in your business, how did it go?