Wednesday, July 2, 2008

Leadership requires Authority

Leaders need authority, When you look internally at your team or externally from a customers perspective, everyone expects the leader to be the authority in their area.
Some people naturally have a great amount of self-confidence and can pull off the act of being the authority figure. The rest of us have to do it the old-fashioned way.

Most of us have to build our authority and our self-confidence through knowledge and skill. Take the time to find out everything about your products, processes and the people who take part in each step. Be sure to ask questions and explore every angle. Put yourself into each persons shoes, from the customer through to the workplace cleaner. Next take some time to understand every cost incurred along the away to production. How much do the raw materials cost, what is the cost of shipping to you and also the shipping to the customer. What the duties and taxes that get added along the way.

Now you know everything about the product and all the influencing factors you need to review these factors so you can recall everything off the top of your head.

The next step in this process is for you to prepare and practice the delivery of short descriptors of the top ten aspects related to your business. Just think about the last time you saw someone who stammered or couldn't answer the seemingly obvious question - I bet you didn't consider them an authority in their area.

Your ability to be, and act as the authority on your subject is a must-have skill to define your leadership.

No comments:

Post a Comment