Sunday, April 17, 2011

Lead your team in the tough times

Part of leading your team is to know how you team is going with their tasks. Are they on track or could they be falling behind. Do you need to step in to help, or provide some other support so the task can be done on time.

One of the important aspects of assigning work to your team is to ensure that the team members understand they must report their progress. The frequency of the reports needs to be set by you and must be a short enough period of time so that should a task be falling behind you have sufficient time to take some corrective action to get the task back on track so you team isn't impacted.

During your team member's report it is important that you ask qualifying questions to ensure that you can accurately determine if all assigned work is on-track for a successful completion. Where to start?, ask for a progress status, maybe view the work that's been done to date?  The proof will depend on your industry and the assigned work. Often it helps to ask how long they expect it will take to complete the rest of the job.

Listen carefully to the response. If you are in doubt take care to ask plenty of questions so you can make a determination of the state of the work. Ask what assistance your worker needs to get over the line. If there is any doubt then it's time for you to step in and help the job done.

Once the job is back on track and eventually finished, it is important to do a review and work out why it got to such a critical stage. As the leaders of our teams there is always something to learn about our team and getting the best result for our team we can.

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