Communicating with your team is a fundamental skill that can make or break the effectiveness of your team. Have you thought about how you deliver the messages to your team? Have you considered how the content of these messages is put together? Follow these simple rules to improve your messages and your team will get the picture in a clear and succinct way.
To ensure your team understands and retains what you say, tie your messages to what they've told you about this subject. by doing this the messages will have a ring of familiarity to it, this will make it more accepting.
When putting forward an idea think of three supporting points, this will show your team that you have considered the matter and given it some detailed analysis. These points must substantiate your position. Don't ramble on just present the three supporting points and allow the team to consider their merits.
During your conversation pause frequently to avoid stringing to many words together. Project your voice clearly, consider the volume you need for the furthermost person to hear your message.
Avoid multiple qualifiers that weaken your message, as this needlessly shows you have lingering doubts about the validity of your message.
When you need to persuade your employees, limit your speaking to a quarter of the time and allow the person receiving the message to speak the rest of the time. This allows the person to air their views, it also forces you to choose your words carefully.
If you end with opposing views, take care to not blatantly contradict your employee, perhaps rephrase your position and take another tack - "Consider looking at it from this angle"
By taking the time to carefully plan our messages to our team and adopting a clear manner, our teams will be know what we need of them. How do you prepare for discussions with your team? Do you use any of these pointers to plan out your discussions?
Tuesday, January 27, 2009
Improving Conversations with your Team
Saturday, January 17, 2009
Improving your Political Intelligence
As leaders we need to be very aware of the political road we travel. Many naive leaders assume if they work hard and are honest then people will understand and respect the leader and his team.
Leaders need to know who may oppose them and who will support them, it is very important to know as we set off on a new mission or project. Effective leaders will keep their ear to the ground and consider who will line up in which camp.
As we announce a new project we must have considered if anyones' territory may feel threatened, and who will see the project as an aid to their domain. When we declare the project we are bound to attract some supporters and some detractors.
The success of our project and how the rest or the surrounding team's view the project and its' results will be heavily influenced by people on both sides of the camp.
Take care to identify any detractors and counter their negativity with a raising of awareness of the positive outcomes for the project, be sure to have a ready supply of reasons to support your project. when thinking through this opposition take a few moments to consider the angle the detractor will take and reason through a counter , for how this project is not stealing their thunder or their position but is beneficial for everyone in the organisation.
By identifying and taking action to counter any negative aspects as seen by our peers we will strengthen our position and improve our overall leadership.