Wednesday, June 24, 2009

Lifting Team Performance at Mid Year

As it's mid-way through the year and many of us have had to commit to goals raising our team's performance. Do you have a plan how you're going to achieve this? Try this simple approach and see how it works for your team and its ability to meeting the new and higher goals.

Step one stand back from the team and identify who your best performers are. Now also categorise those members you consider average and those who are weakest. We will work with these three groups to derive our improvement goals.

Step two identify the four top jobs that need the most performance improvement. Look at each of these jobs and develop four questions you can ask to develop a good understanding of how each person does this series of tasks.

At this stage you should have developed a matrix with four job tasks, and corresponding four questions for each task to gauge the performance, skill, knowledge and actions that each member takes to complete these tasks.

Armed with these questions spend some time with your top performers and ask them your questions.

Take these responses and your own ideas and draft a plan how any mid-year corrections need to be applied.

Schedule time with each of your team members, spend some time to understand how they see their performance to date. Does their view match yours? maybe some options need to be placed on the table. Be sure each of your team members know they are on-track, ahead or behind. Also be sure to plant the tasks you want to see completed by the end of the year.

With candid feedback your team will continue to understand where they are heading and will know what is required of them to get the team to the finish line.

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